1988rich Privacy Policy — User Personal Data Protection
This document explains how 1988rich collects, uses, stores and protects the personal data of users on our Malaysia platform. We are committed to handling your information with full transparency and responsibility.
Effective date: January 2026. Continued use of the 1988rich platform constitutes your acceptance of this privacy policy.
1Information Collected
When you register and use the 1988rich platform, we collect several categories of information to ensure our services function properly and your account remains secure.
During registration, we collect your full name, date of birth, phone number, email address and encrypted password. This information is required to create a valid account and verify your identity before any withdrawal is processed.
The registered name must match your official identification document.
We record transaction-related information — including the payment method used (such as FPX, Boost, Touch 'n Go), deposit and withdrawal amounts in RM, and the date and time of each transaction. Full account or card numbers are never stored on our servers.
All transactions are processed in Malaysian Ringgit (RM).
Our platform automatically collects technical information such as device type, operating system, browser version, IP address, and time zone. This information is used to detect suspicious activity and ensure an optimal user experience on mobile devices.
This technical data is not used to directly identify you.
We record in-platform activity such as games played, bets placed, active session duration and pages visited. This data helps us understand usage patterns and continuously improve the overall platform experience for users in Malaysia.
Usage data is analysed in aggregate and is not linked to individual identities for marketing purposes.
2How We Use Your Information
1988rich uses collected data solely for legitimate purposes directly related to platform operations. The following are the primary purposes for which user information is used:
To verify that every user is a legitimate individual aged 18 and above, and to prevent unauthorised access or fraud.
Enables financial transactions in RM to be processed accurately and securely through local payment methods.
Enables the 1988rich support team to assist you more efficiently with account, transaction, or technical issues.
To analyse usage patterns and improve platform performance, interface and overall user experience.
To comply with applicable laws and regulations in Malaysia governing the operation of online entertainment platforms.
3Cookies & Tracking Technologies
The 1988rich platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login, user sessions, and security. These cookies cannot be disabled as they are critical to platform operations.
- Performance Cookies: Collects information on how users interact with the platform to help us identify areas for improvement. Data is collected anonymously.
- Preference Cookies: Saves your preferences such as language selection and display settings so you don't have to reconfigure them each time you log in.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's documentation.
4Data Storage, Security & Information Sharing
All 1988rich user personal data is stored on servers protected by SSL encryption and multiple layers of security. Passwords are stored in hashed form and cannot be read by any platform staff.
Financial data related to deposits and withdrawals in RM is processed through payment channels that comply with industry security standards. Full bank account or card details are not stored on 1988rich servers.
1988rich does not sell, rent or share users' personal data with third parties for marketing purposes. Information is only shared in the following circumstances:
- Approved payment service providers for processing transactions in RM
- Technical service providers involved in platform operations, bound by strict confidentiality agreements
- Relevant authorities when required by Malaysian law
- In cases of suspected fraud, to the relevant enforcement agencies
5User Rights, Policy Changes & How to Contact Us
Your Rights as a 1988rich User
As a 1988rich platform user in Malaysia, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Requests can be submitted via live chat or our support email.
If the information we hold is inaccurate or incomplete, you have the right to request a correction. Updates can be made through the account settings section.
You may request account closure and deletion of your personal data. However, certain data may need to be retained for a specified period to comply with legal requirements.
You can opt out of marketing communications from 1988rich at any time through the notification settings in your account.
Changes to This Privacy Policy
1988rich reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform developments. Users will be notified of any material changes via an in-platform notice or their registered email address.
The latest version of this policy is always available on this page. Users are advised to check back periodically. Continued use of the platform after any changes are published will be considered acceptance of those changes.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, the 1988rich team is here to help:
- Live chat: Available 24/7 on both the platform and mobile app
- Email: [email protected]
For general enquiries about the platform, you may also refer to FAQ page us.
Your Data is Protected at 1988rich
We take your privacy seriously. Register an account today with confidence that your personal information is handled to the highest security standards, and all transactions are processed securely in MYR.